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    Welcome to www.onuofficial.com (the "Site"). ONU provides this Site as a service to its customers.

    These Terms of Use (“Terms”) apply to your purchase of ONU products. (“Products”) and to your access to and use the website and other online products and services (“Services”) provided by ONU. Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site. In case this Terms contradicts to any other individual terms and conditions in relation to browsing and/or using the Site such as Privacy Policy and Returns and Exchange Policy, each individual terms and conditions shall prevail.



    Please review our Privacy Policy for information about how we collect, use and disclose information about you.



    Any notice from ONU shall be delivered to you by the means, such as e-mail, in writing or publishing on this Site, which ONU decides from time to time at its sole discretion.

    Any notice shall be deemed to be delivered to you at the time ONU send notice to your registered account or publish on the Site. We will have no responsibility for un-delivery of our notice in case you fail to update your account in a timely manner. For example, in case ONU decides to notify you by e-mail or publishing on the Site, it shall be deemed to be delivered once ONU send the e-mail or publish on the Site.


    Your Account 

    You may have the ability to create an online account. If you register for an account, you must provide accurate account information and promptly update this information if it changes. You also must maintain the security of your account credentials, not share your account credentials with others and promptly notify ONU if you discover or suspect that someone has accessed your account without your permission. We consider payment by credit card or other payment of your name with your password is genuinely processed or paid by you for any reason. We will not bear any liability and responsibility caused by or in relation to insufficient management, misconduct, use by the third party of your account or any other reason not cause by ONU.


    Terms of Sale

    Sales and Purchase Agreement

    You may purchase products from ONU on this Site. You shall order products to ONU by the means ONU determined. Your order shall be placed when ONU delivers a confirmation letter of purchase by e-mail to you. 


    Payment and Billing Information

    By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and you authorize us to charge your payment method for the total amount of your order (including any applicable taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable for any reason, your order may be suspended or cancelled. You must resolve any problem we encounter in order to proceed with your order.


    Pricing and Availability

    Prices do not include applicable taxes and other charges, unless we clearly state that a price includes applicable taxes. All Products offered for sale are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or any part of an order and to discontinue our Products without prior notice, even if you have already placed your order. Prices for Products are subject to change at any time, but changes will not affect any order for Products you have already placed.

    In the event that a Product you are interested in purchasing is not listed or is listed as "out of stock" on the Product’s information page, it is not currently available for ordering. Please check back at a later time as our Product inventory is subject to change.



    You are responsible for any sales, duty or other governmental taxes or fees due with respect to your purchase of Products. We will collect applicable sales tax if we determine that we have a duty to collect sales tax. We will indicate any taxes that we are required to collect at checkout, but note that actual taxes charged may be adjusted from the amount shown at checkout. Several factors may cause this, such as variances between processor programs and changes in tax rates.


     Shipping; Risk of Loss

    All purchases of physical items from ONU (http://www.onuofficial.com) are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

    Returns and Cancelling or Changing an Order

    Please find our returns and exchange policy available here.



    We attempt to be accurate and to eliminate errors; however, we do not warrant that all Product descriptions, photographs, pricing and other information are accurate, complete, reliable, current or error-free. In the event of an error, whether on the Services, in an order confirmation, in processing an order or delivering a Product, we reserve the right to correct such error and revise your order accordingly (including charging the correct price) or to cancel the order and refund any amount charged.


    User Content

    Our Services may allow you to create, post, store and share content, including messages, text, photos, videos and other materials (collectively, "User Content"). Except for the license you grant below, you retain all rights in and to your User Content, as between you and ONU.

    You grant ONU a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully- paid, and sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display your User Content and any name, username or likeness provided in connection with your User Content in all media formats and channels now known or later developed without compensation to you. When you post or otherwise share User Content on or through our Services, you understand that your User Content and any associated information (such as your username and date of Product review) will be visible to the public. You may not create, post, store or share any User Content that violates these Terms or for which you do not have all the rights necessary to grant us the license described above. ONU will not bear any responsibility or liability in relation to the claims from third parties against you for the User Contents.


    Prohibited Conduct and Content

    You will not violate any applicable law, contract, intellectual property or other third-party right or commit a tort, and that you are solely responsible for your conduct while accessing or using our Services. You will not:

    • Engage in any harassing, threatening, intimidating, predatory or stalking conduct;
    • Use or attempt to use another user’s account without authorization from that user and ONU;
    • Use our Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner;
    • Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services;
    • Attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of our Services that you are not authorized to access;
    • Develop or use any third-party applications that interact with our Services without our prior written consent, including any scripts designed to scrape or extract data from our Services;
    • Use our Services for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms.

    You may also only post or otherwise share User Content that is non-confidential and you have all necessary rights to disclose. You may not create, post, store or share any User Content that:

    • Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent;
    • Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law;
    • May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
    • Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences;
    • Impersonates, or misrepresents your affiliation with, any person or entity;
    • References or depicts ONU or our Products or Services but fails to disclose a material connection to us, if you have one (for example, if you are an ONU employee);
    • Contains any unsolicited promotions, political campaigning, advertising or solicitations;
    • Contains any private or personal information of a third party without such third party’s consent;
    • Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or
    • Is, in our sole judgment, objectionable or that restricts or inhibits any other person from using or enjoying our Services, or that may expose ONU or others to any harm or liability of any type.

    In addition, although we have no obligation to screen, edit or monitor User Content, we may delete or remove User Content at any time and for any reason.



    Any questions, comments, suggestions, ideas, original or creative materials or other information you submit about ONU or our Services (collectively, “Feedback”), is non-confidential and will become the sole property of ONU. We will own exclusive rights, including, without limitation, all intellectual property rights, in and to Feedback and will be entitled to the unrestricted use and dissemination of Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.



    The content of the Site is created solely for the personal and noncommercial use by the users of our site. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.

    No right, title or interest in any content or materials is transferred to you as a result of any such activities. ONU reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this web site.

    ONU is a registered trademark. Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from ONU.

    All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to ONU on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain ONU’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to ONU of all worldwide rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Thus, ONU will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. ONU is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

    You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.


    Pricing Policy

    At ONU, our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. While merchandise offered on-line at ONU will usually be priced the same as merchandise offered at our affiliate ONU stores, in some cases, ONU stores may have different prices or promotional events at different times.



    We have done our best to display as accurately as possible the colors of the products shown on the Site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.


    Term: Termination

    These terms and conditions are applicable to you upon your accessing the site/ or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by ONU without notice at any time for any reason. The provisions relating to Copyrights, Trademark, and Miscellaneous, shall survive any termination.


    Use of Site

    Harassment in any manner or form on the site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including an ONU or other licensed employee, host, or representative as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through this site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.



    You agree to indemnify, defend, and hold harmless ONU, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorney's fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.



    Third Party Links

    In an attempt to provide increased value to our visitors, ONU may choose various third-party web sites to link to from its own site. However, even if the third party is affiliated with ONU, ONU has no control over these linked sites, all of which have separate privacy and data collection practices, independent of ONU. ONU has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, ONU seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its site, but for sites it links to as well (including if a specific link does not work).


    Force Majeure

    No failure or delay by us in the performance of any obligation herein contained you shall be deemed as a breach of this Agreement nor create any liability, if the same arises from any cause or causes beyond the control of us, including but not limited to, acts of God, acts or omissions of any government, compliance with laws, regulations, orders or requests of any government, fire, storm, flood, earthquake, war, rebellion, revolution, riots, strikes, lockouts, epidemics, unexpectable lack of electricity, hacking or network or server outage.


    Dispute Resolution and Governing Law

    This Term shall be governed by and construed under the laws of Japan. Any dispute arising out of, in relation to or in connection with this Term shall be exclusively brought in the Tokyo District Court of Japan.


    Our Address

    Axa-Kodenma-cho Bld 4F, 14-7 Kodenma-cho Nihonbashi Chuo-ku Tokyo JAPAN 103-0001